Privacy Policy

Scope and Processing Principles

This policy applies to VPNIJ marketing pages, the user panel, subscription management, order processing, client connection support, and ticket services. VPNIJ processes data for defined purposes and does not repurpose information collected for account authentication, order fulfillment, or troubleshooting for unrelated uses.

An account can be created with a username and password, without an email address. An email address is therefore not required for registration, and VPNIJ does not automatically collect a registration email when an account is created. If a user voluntarily provides additional information in a support ticket, it is used only to handle that request.

Data We Collect and How We Use It

Account data includes usernames, authentication credentials, account status, and subscription status. It is used for login verification, access control, and service delivery. To enforce plan rules, the system processes aggregate traffic usage and subscription validity; these summaries are used for quota calculations and do not include the content of websites users visit.

Order records include the selected plan, order amount, payment channel, transaction result, order status, and creation time. They are used to confirm payment, deliver subscriptions, process refunds, resolve disputes, and meet necessary financial recordkeeping obligations. Supported payment methods include Alipay, WeChat Pay, and USDT.

Website analytics may include pages visited, referring pages, browser type, device category, event times, and necessary network request information. This data is used to identify page errors, assess content availability, and prevent service abuse. Analytics are kept in aggregated or de-identified form where possible and are not used to build individual browsing profiles.

No-Logs Policy and Connection Records

VPNIJ follows a no-logs policy. It does not record which websites users visit or retain webpage content, search queries, communications, or destination lists that could be used to reconstruct specific online activity. Aggregate subscription traffic data is used only for plan management and cannot reveal visited content.

The service does not create continuously retained logs of individual connection activity. When users voluntarily submit diagnostic information to troubleshoot connection issues, the relevant records are used only for as long as needed to handle the ticket. After the issue is resolved, diagnostic content is deleted or de-identified, except where retention is required by law. Diagnostic records are not used for advertising or behavioral profiling.

Cookies, Local Storage, and Payment Processing

The website may use cookies or browser local storage to save login sessions, language preferences, interface state, and necessary security markers. This data helps maintain sign-in status, restore user choices, and keep the pages working properly. Disabling necessary storage may prevent login, subscription management, or some preferences from being preserved.

Payments are processed by the payment channels associated with Alipay, WeChat Pay, and USDT under their own rules. Payment account details are controlled by the relevant channels. VPNIJ receives only the order identifier, amount, channel, and transaction result needed to complete orders, confirm transactions, and process refunds. Before using a payment method, users should also review the privacy information applicable to that channel.

Data Retention and Deletion

Account information is retained while the account is active to provide login, subscription, and after-sales support. Order and refund records are retained as needed for transaction reconciliation, dispute handling, and applicable requirements. Traffic analytics are aggregated, de-identified, or deleted after their analytical purpose is fulfilled. Data is not retained beyond what is necessary for its processing purpose.

Users can submit account deletion or data processing requests through the ticket page in the user panel. To verify ownership of a request, VPNIJ may first require account login verification. Once completed, account data is deleted or de-identified as applicable. Order, refund, security, and dispute records that must be retained by law will remain stored only as necessary, with their use restricted.

Policy Updates and Questions

This policy may be updated when service processes, data handling practices, or applicable requirements change. New versions will be published on this page, with the update month shown at the top. Significant changes to the scope of data processing will be explained in a visible on-site notice. The updated policy applies from the time it is published.

For questions about data access, correction, deletion, or this policy, submit a ticket through the user panel. Do not include sensitive information unrelated to the issue in a ticket. Before sharing screenshots or diagnostic details to help locate a problem, check that they do not contain unnecessary account information.